Stakeholder and Community Engagement

Empowering business success and community benefits through smarter stakeholder engagement.

Effective stakeholder and community engagement is built on best practice public participation standards and a commitment to meaningful, inclusive communication. Our team of experienced, industry-certified practitioners work closely with project delivery teams to develop clear, strategic approaches that support successful project delivery.

How we assist

We tailor engagement strategies to the needs of each project and community, ensuring the right people are reached at the right time with clear, consistent messaging. Skilled in explaining complex technical concepts using visually engaging formats, the team have a proven track record in collecting high-quality, representative feedback which is critical to informed project decision-making.

The team can be relied on to plan and implement tailored, site-specific communication and engagement, as part of building key stakeholder and community project awareness and understanding.

Our services:
  • Strategic project/EIS communication and engagement, planning and delivery
  • Facilitating Community Benefit Sharing Agreements
  • Reputation issues and risk management
  • Crisis and outrage management
  • Developing and convening community forums and reference groups
  • Digital engagement solutions
  • Production communications and event collateral
  • Sentiment analysis and tracking
  • Survey design, delivery and analysis
  • In-person and online group facilitation
  • Enquiries and complaints management
  • Stakeholder database set-up and management
  • Monitoring and evaluation programs
  • Consultation reporting
  • Partnerships with leading co-design and First Nations practitioners

The team delivers tailored, site-specific communication and engagement, as part of building key stakeholder and community project awareness and understanding.

Our specialist practitioners are well-versed in working collaboratively with multi-disciplinary teams to successfully deliver complex, issues-rich, and sensitive projects. This includes work across diverse industry sectors such as major infrastructure and active transport planning, design and construction, environmental studies, investigations and monitoring programs, resources and energy, and contaminated land and water projects.

 

Connect with us

Melanie
Melanie Rippon

Associate Social Scientist

Ben
Ben Bryant

Associate Director

Chris
Chris Allder

Associate Social Scientist