Our experienced practitioners provide communication and engagement services, to support to a wide range of projects. This includes major infrastructure and active transport planning, design and construction projects, environmental studies and investigations, and contaminated land and water projects.

Key stakeholder and community communication and engagement

Our communication approach is informed by the most contemporary industry thinking and practices. We can help teams achieve positive client, community and project outcomes. We:

  • Provide a breadth of services, from high-level strategic advice, through to on-the-ground delivery support;
  • Are well-versed in working collaboratively with multi-disciplinary teams, to successfully deliver complex, issues-rich and sensitive projects;
  • Can be relied on to plan and implement effective communication and engagement, as part of building key stakeholder and community project awareness and understanding;
  • Are skilled at explaining complex technical concepts, in plain-English and visually engaging and accessible ways; and
  • Have a proven track record in collecting high-quality and representative feedback, critical to good project decision-making.


Our diverse service offering includes high level strategic advice, through to on-the-ground delivery support, including:

Strategic communication and engagement, planning and delivery

Reputation and issues management

Key stakeholder and community, in-person and virtual, event coordination and facilitation

Land access coordination

Convening project-specific community reference groups

Traditional and digital / online communication material production and distribution

Enquiries and complaints management

Stakeholder database set-up and management

Consultation summary and recommendation reports


Sharon Suzor
National Technical Leader, Communication & Engagement
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